Self Service Capabilities using CloudForms

Red Hat CloudForms offers the control and automation IT operators need to manage applications and services in private, public and hybrid clouds. In this short demonstration, we will explore how CloudForms can be used to provide self-service capabilities and manage IT services across hybrid environments. As an end-user, I can login in my Self-Service portal and access all my services. The service catalog contains different types of deployment, from simple VMs to multi-tier applications deployment across infrastructure and clouds. All of them have been pre-configured and made available by the operator within CloudForms. To order a Red Hat Enterprise Linux VM on VMware, the operator has defined a dialog which prompts the end user for additional details. I can select which environment I want my service to be deployed into, modify the allocated resources, or specify the type of workload that this VM will be used for. I am ready to order the service. This information can be used by CloudForms to determine where to best fit this VM in the pool of infrastructure and resources available. CloudForms ensures resource quota and policy enforcement during provisioning. Once my service is deployed, I can access it using the service portal. From there, I can access the remote console directly or the administration web tool. This allows users to administer their own VMs, see their performance or configuration, or access a terminal. I can control the state of the service from CloudForms, perform actions made available by Operators, or schedule retirement for the service. As you can see, CloudForms Cloud Management Platform is a great asset to improve IT Service Delivery, monitor infrastructure consumption and manage service workload across private, public, and hybrid cloud.

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